IBM TS7530 and DNS

Well, we had our TS7530 delivered in late September, the day after the IBM service guys came by to prep the VTL for our needs (IBM sells the thing as black box). Now, since that day; they fought with the Call Home functionality. The trouble was simply, that the Call Home Service running on the Virtualization Engines just didn’t start.

After about 6 weeks of trial and error (and the IBM service guys popping in every second week), they finally found the cause of the Call Home Service not being able to start. Domain Name Resolution. Neither the IP addresses of the VE’s nor the VE console were registered in our DNS/or local host files.

After I walked over to the networking department and had them register them IP addresses, everything is honky donkey.

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